Season 8, Episode 5: "The Package"

Oh, hey, you got it.

Hey, what happened to my stereo? It's all smashed up.

That's right. Now it looks like it was broken during shipping...

...and I insured it for $400.

But you were supposed to get me a refund.

You can't get a refund. Your warranty expired two years ago.

So we're gonna make the post office pay for my new stereo now?

- It's a write-off for them. - How is it a write-off?